Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through NavvGrahini websites, devices, products, services, online marketplace and applications that reference this Privacy Notice.

By using our products you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties for the purposes set out in this Privacy Notice.

Personal information subject to this Privacy Notice will be collected and retained by NavvGrahini, with a registered office at A-1 building 3^rd floor, Acharya Niketan Market, MayurViharPh 1, Delhi – 110091.

What Personal Information About Customers We Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to fulfill your order. You can choose not to provide certain information, but then you might not be able to take advantage of our products.

Automatic Information: We automatically collect and store certain types of information about your use of our website, including information about your interaction with content available through our website. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses NavvGrahini website and other content served by us.

Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

For What Purposes We Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products or services that we offer to our customers. These purposes include:

• Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
• Provide, troubleshoot, and improve Amazon Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our Services.
• Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with us.
• Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
• Communicate with you. We use your personal information to communicate with you in relation to your orders via different channels (e.g., by phone, e-mail, chat).
• We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
• Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers. We may also use scoring methods to assess and manage credit risks.

Do We Share Your Personal Information?

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below.

• Transactions involving Third Parties: You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.
• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, processing payments. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with applicable law.

Conditions of Use, Notices , and Revisions

If you choose to use our product/services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concern about privacy at NavvGrahini, please contact us with a thorough description, and we will try to resolve it.

Unless stated otherwise, our Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.